1.       Our details

• This website is owned and operated by ‘BioMedha Limited’.
• We are registered in England and Wales under registration number 09872164, and our registered office is at BioMedha Ltd, Innovation Building, BioCity, Pennyfoot Street, Nottingham, NG1 1GF.
• You can contact us in the following ways:

1. by email using the email address published on our website
2. using our website contact form
3. by post, to the postal address given above
4. by telephone, on the contact number published on our website

2.       Introduction

2.1     We are committed to safeguarding the privacy of our ‘BioMedha Ltd’ website visitors and service users.

2.2     This policy applies where we are acting as a data controller with respect to the personal data of ‘BioMedha Ltd’ website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

2.3     We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of ‘BioMedha Ltd’ website and services, we will ask you to consent to our use of cookies when you first visit our website.

2.4      In this policy, “we”, “us” and “our” refer to BioMedha Ltd

3.       What information do we collect

3.1     We may ask you to provide your personal information when you visit our website and register with us to make an enquiry, to complete contact information form, to get our updates or use our services.

3.2      The collected personal information may include your name, title, telephone number, email address, company name/employer name, your job title, your research interests, preferences and information related to enquiries, offers and surveys.

3.3      The collected information will be stored on ‘hubspot CRM’ and you can view their privacy policies at: https://legal.hubspot.com/privacy-policy?_ga=2.39058726.421999424.1534838451-774833454.1534838451

4.       How we use your personal data

4.1     In this Section 4 we have set out:

1. the general categories of your data that we may process;
2. in the case of personal data that we did not obtain directly from you, from sources such as conferences, referrals and collected data such as name, email and phone details];
3. the purposes for which we may process personal data; and
4. the legal bases of the processing.

4.2     Personal data: We may process your personal data and may include your name, title, telephone number, email address, company name/ employer name, your job title or role, research interests, geographical location, page views, website navigation paths and pattern of your service use. The source of the account data is you or your employer. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website, business and offering services of value to you OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. The account data may be processed for the purposes of:

1. Providing goods and services to you and your organisation
2. Account set up and administration
3. Enabling and monitoring your use of our website and improving services
4. To get in touch with updates on services in which you may be interested
5. Personalisation of content and business information
6. Carrying out a study about our visitors’ and clients’ demographics, interests and behaviour
7. Deliver marketing and events communications
8. Maintaining back-ups of our databases and communicating with you
9. Ensuring the security of our website and services
10. Internal research and development purposes
11. Internal audits

4.3     Enquiry data: We may process information contained in any enquiry you submit to us regarding goods and/or services. This enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and offering services of value to you.

4.4     Customer relationship data: we may process information relating to our customer relationships, including customer contact information. The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications, and promoting our products and services to customers. The legal basis for this processing is consent OR our legitimate interests, namely the proper management of our customer relationships.

4.5     Notification data: we may process information that you provide to us for the purpose of subscribing to our email notifications, LinkedIn posts, newsletters and any communication that you send to us. The notification data may include the communication content and metadata associated with the communication. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters and or for the purposes of communicating with you and record-keeping. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business and communications with users.

4.6     Transaction data: we may process information relating to transactions, including purchases of goods and services, that you enter into with us. The transaction data may include your contact details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

4.7     We may process any of your personal data identified in this policy where necessary for the purposes of obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

4.8     In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.

4.9     Please do not supply any other person’s personal data to us unless we prompt you to do so.

5.       Automated decision-making

5.1     We will use your personal data for the purposes of automated decision-making marketing to provide meaningful information about the logic involved in relation to offering improved business services and marketing.

6.       Providing your personal data to others

6.1     We may disclose your personal data to our professional advisers, any identified partners and or third-party suppliers insofar as reasonably necessary for the purposes of obtaining professional advice, for the purpose of enabling them to contact you so that they can offer you better advice, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

6.2     Financial transactions relating to our website and services may be handled by our banking services providers, Barclays. We will share transaction data with our banking services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

6.3     In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7.       Retaining and deleting personal data

7.1     This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

7.2     We retain the personnel data processed by us as long as considered necessary for the purpose for which is was collected, contractual obligations, including appropriate laws. You can ask us to stop by emailing to info@BioMedha.com.

7.3     In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

1. Purpose of collection
2. Contractual obligation
3. Client request
4. Where such retention is necessary for compliance with legal obligations
5. To protect your vital interests or the vital interests of another natural person

8.       Security of personal data

8.1     We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse, or alteration of your personal data.

8.2     We will store all your personal data on secure servers, computers and mobile devices, and in secure manual record-keeping systems.

8.3     The following personal data will be stored by us in encrypted form: name, your job title or role, telephone number, email address, company name/employer name and research interests.

8.4     Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.

8.5     You acknowledge that the transmission of unencrypted or inadequately encrypted data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8.6     You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you open password protected files/emails/ webpages pages).

9.       Amendments

9.1     We may update this policy from time to time by publishing a new version on our website.

9.2     You should check this page occasionally to ensure you are happy with any changes to this policy.

10.     Your rights

10.1   In this Section 10, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

10.2   Your principal rights under data protection law are:

1. the right to access;
2. the right to rectification;
3. the right to erasure;
4. the right to restrict processing;
5. the right to object to processing;
6. the right to data portability;
7. the right to complain to a supervisory authority; and
8. the right to withdraw consent.

10.3   You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. You can access your personal data by contacting us at contact details provided in our website.

10.4   You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

10.5   In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

10.6   In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful, but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

10.7   You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

10.8   You have the right to object to our processing of your personal data for scientific or historical research purposes or direct marketing purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest. If you make such an objection, we will cease to process your personal data for this purpose.

10.9   If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

10.10  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

10.11  You may exercise any of your rights in relation to your personal data by written notice to us OR by emailing at contact details provided in the website.

11.     About cookies

11.1   A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

11.2   Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

11.3   Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

12.     Cookies that we use

12.1   We use cookies for the following purposes:

1. We use cookies to analyze the use and performance of our website and to improve user experience
2. We use cookies to identify website traffic and page navigation in our website
3. We use cookies to store information about your preferences
4. We use cookies as an element of the security measures used to protect user details, including preventing fraudulent use of login credentials, and to protect our website and services generally
5. We use cookies to help us to display advertisements that will be relevant to you

13.     Cookies used by our service providers

13.1   Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

13.2   We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

13.3   We use Flywheel from WP Engine for web hosting services. This service uses cookies and you can view their privacy policy at: https://wpengine.com/legal/privacy/

14.     Managing cookies

14.1   Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

1. https://support.google.com/chrome/answer/95647?hl=en (Chrome);
2. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
3. http://www.opera.com/help/tutorials/security/cookies/ (Opera);
4. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
5. https://support.apple.com/kb/PH21411 (Safari); and
6. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

14.2   Blocking all cookies will have a negative impact upon the usability of many websites.

14.3   If you block cookies, you will not be able to use all the features on our website.

15. Disclaimer

15.1   The information contained in this website is provided by BioMedha Limited and is intended for general information purpose only and doesn’t not constitute professional advice. You should seek specific professional advice before taking a course of action.

15.2   We do not accept responsibility for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising out of, or in connection with, the use of this website or the information.

15.3   We make efforts to keep the information up to date and accurate to keep the website up and running smoothly. However, BioMedha Limited makes no representations or warranties of any kind with respect to the website or the information.

15.4   BioMedha Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. We cannot warrant that the site your reach is virus-free and therefore, you must take all appropriate precautions.

15.5   Inclusion of any links to other websites on this website does not necessarily imply a recommendation or endorse the views expressed within them. You may be able to link to other websites through this website which are not under the control of BioMedha Limited. We have no control over the nature, content and availability of those sites.